We do not ship to the state of Louisiana.
Please review the shipping information below. Once your order has shipped we will email you a tracking confirmation (**If you do not receive a tracking number please be sure to check your spam mail folder in your email account**).
Items are shipped the Monday following the store opening on Friday.
Any remaining orders purchased before noon on the Monday following the store opening on Friday are still shipped out on that Monday.
**Your shipment will arrive in a plain box with a shipping label. The contents are NOT displayed, neither is our company name. Rest assured your shipment is discreet.
We ship Internationally except to Great Britain, Australia, Romania, The Netherlands, and Thailand.
Standard Return Policy
Items sold by MushroomVoice are consumables and are not returnable. If a product arrives damaged, or we made an error, and it cannot be remedied with replacements we will send a replacement or refund. If you decide you do not want parts or a replacement,we can issue a refund. Please keep in mind that if you decide to return our product you are required to pay for all shipping costs.
All returned products must be in original condition and packaging or additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. If you have any questions about whether a product can be returned, please call us.
Our goal is to make buying easy, safe and efficient.
To Adress An Issue Or Return a Product
Please complete the following:
- Please message MushroomVoice and include your original order number, what product(s) you have an issue with and your name.
- If you decide to return your items, Wrap the package carefully. All return products must be in original condition and packaging; otherwise, additional charges may be applied.
- Return the product using your preferred shipping method to our address.
- Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
- Please note: unless the return or exchange is due to an error on our part, we cannot refund shipping and handling.